To the extent permitted by applicable law, all purchases are non-refundable and/or non-exchangeable, unless otherwise is stated herein or is required by applicable law.
Note for residents of EEA member states and the United Kingdom:
If you are a resident of an EEA member state or the United Kingdom, you have the right to withdraw from a service agreement and an agreement for digital goods, without charge and without giving any reason, within fourteen (14) days from the date of the conclusion of such agreement. For the purposes of this withdrawal right, the agreement is deemed concluded on the date of your first purchase or activation of a free trial within the Services, whichever occurs earlier. The Withdrawal Period applies to all subsequent purchases made through the Services during that period. Any purchases made after the expiration of the Withdrawal Period are not subject to the right of withdrawal on this basis.
If you withdraw from this contract, we shall reimburse you for all payments received from you. We will make the reimbursement without undue delay, and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you have been presented with, and you have provided your prior express consent to begin the performance during the right of withdrawal period and acknowledgment that you will lose your right of withdrawal, then, unless the Service is defective, you will not be eligible for a refund in relation to digital content and will only be eligible to a proportional refund in relation to digital service. If this provision applies, we will provide you with a copy of the confirmation of your prior express consent and acknowledgment on a durable medium.
To exercise your right of withdrawal, you must notify us — Spiritual Nebula Limited, 62 Athalassas Avenue, Mezzanine Floor, Strovolos, 2012 Nicosia, Cyprus; email: support@asknebula.com — of your decision to withdraw from the contract by means of a clear, unequivocal statement (e.g., a letter sent by post or e-mail). You may use the model withdrawal form provided below, though its use is not obligatory. To meet the withdrawal deadline, it is sufficient to send your communication before the withdrawal period has expired.
Model Withdrawal Form:
To: Spiritual Nebula Limited, email: support@asknebula.com
Subject: Exercise of Right of Withdrawal
I hereby notify you of my withdrawal from the contract for the purchase of the following service:
Received on:
Name:
Address:
Signature: (required only if sent by post mail)
Date:
Note for Brazilian residents:
If you are a resident of Brazil, you have the right to withdraw from the agreement for the purchase of digital content and services without charge and without providing any reason within seven (7) days from the date of the conclusion of such agreement. For the purposes of this withdrawal right, the agreement is deemed concluded on the date of your first purchase or activation of a free trial within the Services, whichever occurs earlier. The withdrawal period applies to all subsequent purchases made through the Services during that period. Any purchases made after the expiration of the withdrawal period are not subject to the right of withdrawal on this basis.
App Store and Google Play:
If you purchased a subscription or enabled a free trial through the App Store, please note that refunds are handled by Apple. To request a refund, please follow the instructions on the Apple support page.
If you purchased a subscription or started a free trial using your Google Play Store account, please contact our Support center.
In addition to refund rights available under applicable laws, if you made a purchase directly on our website and the money-back option was presented to you at checkout, you are eligible to receive a refund if you contact us via the Support center or by email within thirty (30) days of your initial purchase and before the end of your subscription period, and provide evidence that, within the first thirty (30) days after purchase, you completed at least seven (7) consecutive days of engagement by either (i) following the plan provided, or (ii) if no plan is available, engaging with the provided guidance or insights and completing daily reflections and actions based on them.
We will review your request and notify you by email whether your refund has been approved.
Last update: April 2, 2026