MONEY-BACK POLICY

  1. MONEY-BACK GUARANTEE RULES

    In addition to refund rights available under applicable laws, if you made a purchase directly on our website and the money-back option was presented to you at checkout, you are eligible to receive a refund if you contact us via the Support center or by email within thirty (30) days of your initial purchase and before the end of your subscription period, and provide evidence that, within the first thirty (30) days after purchase, you completed at least seven (7) consecutive days of engagement by either (i) following the plan provided, or (ii) if no plan is available, engaging with the provided guidance or insights and completing daily reflections and actions based on them.

    We will review your application and notify you (by email) whether your application is approved.

    IMPORTANT STATEMENT

    Please note that only fulfilment of the above requirement allows you to receive a full Voluntary Refund under “Money-back guarantee”. For the sake of clarity, this “Money-back guarantee” does not apply to the following cases:

    1. Personal reasons (you don’t like the product, it did not meet your expectations etc.);
    2. Financial reasons (you did not expect that you will be charged, that the trial will be converted into subscription, that the subscription will automatically renew, or that the services are paid etc.).
  2. GENERAL REFUND RULES

    Generally, if you do not meet the conditions set out above, the fees you have paid are non-refundable and/or non-exchangeable, unless otherwise is stated herein or is required by applicable law.

    Note for the EU residents: If you are an EU resident, you have the right to withdraw from the agreement for the purchase of digital content without charge and without giving any reason within foourteen (14) days from the date of such agreement conclusion. The withdrawal right does not apply if the performance of the agreement has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal. You hereby expressly consent to the immediate performance of the agreement and acknowledge that you will lose your right of withdrawal from the agreement once our servers validate your purchase and the applicable purchase is successfully delivered to you. Therefore, you will not be eligible for a refund, unless the digital content is defective.

    Note for Brazilian residents: If you are a resident of Brazil, you have the right to withdraw from the agreement for the purchase of digital content and services without charge and without providing any reason within seven (7) days from the date of such agreement conclusion.

Last updated: 3 November 2025